FAQs
Most Commonly Asked Questions:
Low Prices! As we are an online based company, we face no overheads along with locally made blinds at wholesale price meaning no unnecessary added margins to compensate for added costs such as salespeople commissions. We also prefer to maintain low prices rather than have sales and discounts, so you can enjoy low wholesale prices all year round.
Q: Are your blinds custom made as required
All of our blinds are custom made from your measurements for a perfect window fit.
Q: What is the warranty on your products?
Our standard warranty on all products is 5 years.
Q: Do roller blinds have child locks?
All our roller blinds include standard child locks in accordance with Australian Safety standards.
Q: Can I cancel my order?
Yes, only within 24Hrs You can only cancel the order if you have contacted us within 24Hrs. There will be full refund will be process if you change your mind within 24Hrs.
Shipping
No, we ship all over Australia Only.
It depends on where you are. Orders processed here will take 10-15 business days to arrive. Tracking details will be provided once we disptached your blinds.
We use Only major carriers such as TNT and VICTAS and local courier partners with AU POST.
Product
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process if product is damaged or missing any parts .
Yes,It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
Other
You can contact us through our contact page! We will be happy to assist you.
or Contact PAVAN 0422 116 630 for direct call assistant.
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.