Refund policy
Custom-Made Products
At OnlineBlinds4U, all blinds are custom-made based on your measurements and specifications. As each product is made to order, refund eligibility is limited once production has commenced.
⏳ Order Cancellation & Refunds
Orders can be cancelled within 24 hours of placing the order for a full refund if paid by card.
After 24 hours, orders cannot be cancelled as production begins and materials are ordered specifically for your custom blinds.
💳 Payment Method Refund Policy
PayPal payments: 95% refund (5% fee non-refundable).
Card payments: 100% refund within 24-hour cancellation window.
📏 Customer Responsibility
- Accurate measurements
- Correct product & colour selection
- Required deductions applied
- Order review before confirmation
🛠 Damaged or Incorrect Items
Report within 48 hours with photos and order details for quick resolution.
We review all cases carefully and resolve genuine issues promptly.
