Refund policy

Refund Policy

Custom-Made Products

At OnlineBlinds4U, all blinds are custom-made based on your measurements and specifications. As each product is made to order, refund eligibility is limited once production has commenced.

⏳ Order Cancellation & Refunds

Orders can be cancelled within 24 hours of placing the order for a full refund if paid by card.

After 24 hours, orders cannot be cancelled as production begins and materials are ordered specifically for your custom blinds.

💳 Payment Method Refund Policy

PayPal payments: 95% refund (5% fee non-refundable).

Card payments: 100% refund within 24-hour cancellation window.

📏 Customer Responsibility

  • Accurate measurements
  • Correct product & colour selection
  • Required deductions applied
  • Order review before confirmation

🛠 Damaged or Incorrect Items

Report within 48 hours with photos and order details for quick resolution.

We review all cases carefully and resolve genuine issues promptly.